Sarabjit Singh has come to the Sewa Kendra in Sangrur, a town in southwest Punjab, to apply for a birth certificate for his new-born grandson. “This centre is a real boon,” he says with a smile. “Last month I got my gun licence renewed within 22 days and that too without any fuss.”

Fifty-year-old Sarabjit owns a small piece of land in town. He says his late father bequeathed him an old double-barrel gun in the 1990s. Sarabjit says he has little use for it, but he is very particular about maintaining his father’s legacy. So he faithfully renews his gun licence every three years.